Privacy Policy

Last Updated: 22 Nov 2023

Welcome to hiqy, the innovative social media and marketplace platform. This Privacy Policy is designed to provide you with comprehensive details on how we collect, use, and protect your personal information. By using hiqy, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Account Information

When you create an account on hiqy, we collect personal information such as your name, email address, username, profile picture, and other details necessary for account setup.

1.2 Profile Information

Users have the option to provide additional information on their profiles, such as a bio, location, and other details to enhance their hiqy experience.

1.3 Communications

We collect information about your communications on hiqy, including messages, posts, and interactions with other users.

1.4 Transaction Details

For users engaging in marketplace activities, we collect information related to transactions, including payment details, shipping information, and product listings.

1.5 Usage Data

We automatically collect data on your interactions with hiqy, such as log files, device information, IP addresses, and browsing behavior.

2. How We Use Your Information

2.1 Providing and Personalizing Services

We use your information to provide, personalize, and improve hiqy's services, including tailoring content and recommendations based on your preferences.

2.2 Transaction Facilitation

For marketplace activities, we use your information to facilitate transactions, process payments, and provide customer support.

2.3 Communication

We may use your contact information to communicate with you about your account, transactions, updates, and relevant hiqy features. You can manage your communication preferences in your account settings.

2.4 Analytics and Improvements

We analyze user behavior and feedback to enhance hiqy's functionality, security, and overall user experience.

3. Information Sharing

3.1 Third-Party Service Providers

To improve our services, we may share your information with third-party service providers, such as payment processors, analytics providers, and customer support platforms.

3.2 Marketplace Interactions

In the context of marketplace transactions, we share relevant information with other users involved in the transaction, such as sellers and buyers.

3.3 Legal Compliance

We may disclose your information when required by law, regulation, or legal processes.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices and Controls

4.1 Account Management

You can update or delete your account information at any time through hiqy's account settings.

4.2 Communication Preferences

You can manage your communication preferences, including opting out of promotional communications, in your account settings.

4.3 Cookies and Tracking Technologies

You can control cookie preferences through your browser settings.

5. Security Measures

We implement robust security measures to protect your information, including encryption and access controls. However, no method of transmission over the internet or electronic storage is entirely secure.

6. Children's Privacy

hiqy is not intended for users under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on hiqy, and your continued use constitutes acceptance of the updated policy.

8. Contact Information

If you have any questions about this Privacy Policy or hiqy's privacy practices, please contact us at [email protected] or [email protected]